User Management

There are no limits to the number of users you can add to your account and all users are managed by your company’s Account Administrator (Admin), which you will designate during the sign-up process.

Please note: All users on your account have access to place orders (i.e. use credits).

Adding Users to an Organizational Account

Account Admins are the only ones who can add new users. Adding new users is a simple process:

#1: Navigate to the “User Management” tab within your account settings and click on the “ADD NEW USER” button.

#2: Input the person’s name and email address, after which they will receive an email prompting them to complete the account setup process.

#3: Please remind users to change their temporary password to a new one as soon as they log in for the first time.

Removing Users from an Organizational Account

Account Admins can also remove users from an account anytime by

#1: Go to the “User Management” tab

#2: Click on delete user button (trash can icon) next to the name the user to be removed from the account.

This change is reflected automatically and this person will no longer be able to access the account, process data, or download files.